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Roles of State Commission in the Consumer Protection Act

Roles of State Commission in the Consumer Protection Act

Roles of State Commission in the Consumer Protection Act

The Consumer Protection Act is planned to protect consumers and give them rights when buying goods and services. National Commission, State Commission, Consumer Forum etc. are regulates and observe consumer rights.

Each State Commission consists of a President and not less than two other members, one of whom should be a woman. They are appointed by the State Government apprehensive. A complaint can to be made to the suitable State Commission when the price of the goods or services in query, along with the reimbursement claimed, exceeds- amount of money, as Consumer Protection Act.

The appeals against the orders of a District Forum can also be filed before the State Commission. On receiving the complaint, the State Commission shall refer the complaint to the party against whom the complaint is filed. If required, the goods or a sample thereof, shall be sent for testing in a laboratory. The State Commission shall pass an order after considering the test report from the laboratory and hearing to the party against whom the complaint is filed.

In case the aggrieved party is not satisfied with the order of the State Commission, he can appeal before the National Commission within- time period; of the passing of the order.