Managerial competencies are the skills, motives, and attitudes necessary to a job, and include such characteristics as communication skills, problem-solving, customer focus and the ability to work within a team. While businesses have long been capable of analyzing and utilizing financial and other “hard” assets, the human assets involved in managerial competencies are harder to fit into an equation. While skills and knowledge are a part of a manager’s competency that can be measured fairly easily, intangible assets like effective communication and teamwork, while essential, are harder to pin down and evaluate. They include the ability to execute managerial duties in an organization while avoiding emergency situations and swiftly solving problems when they occur.
Competency is defined as “the quality of being competent; adequacy; possession of required skill, knowledge, qualification, or capacity.”
Managerial competencies are the skills, motives, and attitudes required to a job, and include such characteristics as communication skills, problem-solving, client focus and the aptitude to work within a group. Management skills can be developed through learning and realistic experience as a manager.