Business Process Re-engineering (BPR)

Business Process Re-engineering (BPR)

Business process re-engineering: Business process re-engineering is a fundamental re-thinking and radical design of the business process to achieve dramatic improvement in cost, quality, speed, and service. So business process re-engineering combines a strategy of promoting business innovation with a strategy of making a major improvement to business so that a company can become a must stranger and more successful competition in the marketplace. It is the process of restructuring a company’s organization and methods, especially so as to exploit the capabilities of computers. An important goal of BPR is to analyze workflows within and between enterprises in order to optimize end-to-end processes and eliminate tasks that do not provide the customer with value.

Business Process Reengineering is a dramatic change initiative that contains five major steps that managers should take:

  • Refocus company values on customer needs
  • Redesign core processes, often using information technology to enable improvements
  • Reorganize a business into cross-functional teams with end-to-end responsibility for a process
  • Rethink basic organizational and people issues
  • Improve business processes across the organization.

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