Advantages of Written Communication in the Organization
Organizations makes extensive use of written communication because of the following advantages associated with this method of communication:
Reducing misunderstanding: Written messages are more accurate and hence help to reduce misinterpretation, confusion, and misunderstanding.
Permanent record: Written communication provides a permanent record of the communication.
Source of future reference: Since written communication provides a record base, it can be used as source of reference in the future.
Legal defense: Another key advantage of written communication is that written messages act as defense mechanism in the legal battle.
Wide coverage: Written messages can be communicated to a large number of people at a time located at different places through mass mailings.
Maintaining uniformity: This communication is very useful in promoting uniformity in policy and procedures of the organization.
Easy preservation: Written communication is easy to reserve. Retaining capacity of human brain is limited. Such limitation can be avoided through writes communication.
Communicating lengthy and complex message: Written communication is best suited for transmitting lengthy and complex matter. Necessary explanation, relevant facts, supportive documents etc. can easily be incorporated with the written message.
Checking accuracy: Written messages can be checked for grammatical and factual accuracy. This increases the acceptability of the message.
Avoiding exaggeration: Written communication helps to highlight only the relevant information by avoiding unnecessary and exaggerated information.
Avoiding wrong interpretation: Written communication acts as a safeguard against wrong interpretation of message.