The steps of communication - QS Study
QS Study

The communication process refers to the steps through which communication takes place between the sender and the receiver. This process starts with conceptualizing an idea or message by the sender and ends with the feedback from the receiver. In details, communication process consists of the following eight steps:

1. Developing idea by the sender

In the first step, the communicator develops or conceptualizes an idea to be sent. It is also known as the planning stage since in this stage the communicator plans the subject, matter of communication.

2. Encoding

Encoding means converting or translation the idea into a perceivable form that can be communicated to others.

3. Developing the message

After encoding the sender gets a message that can be transmitted to the receiver. The message can be oral, written, symbolic or For example, when people talk, speech is the message; when people write a letter, the words and sentences are the messages, when people cry, the crying is the message.

4. Selecting the medium

Medium is the channel or means of transmitting the message to the receiver. Once the sender has encoded him into a message, the next step is to select a suitable medium for transmitting it to the receiver. The medium of communication can be speaking, writing, signaling, gesturing etc.

5. Transmission of message

In this step, the sender actually transmits the message through a chosen medium. In the communication cycle, the tasks of the sender end with the transmission of the message.

6. Receiving the message by receiver

This stage simply involves the reception of sender’s message by the receiver. The message can be received in the form of hearing, seeing, feeling and so on.

7. Decoding

Decoding is the receiver’s interpretation of the sender’s message. Here the receiver converts the message into thoughts and tries to analyze and understand it. Effective communication can occur only when both the sender and the receiver assign the same or similar meanings to the message.

8. Feedback

The final step of the communication process is feedback. Feedback means receiver’s response to sender’s message. It increases the effectiveness of communication. It ensures that the receiver has correctly understood the message. Feedback is the essence of two-way communication.