Organizational Barriers in Communication Process - QS Study
QS Study

Organizational Barriers in Communication Process

Organizational Barriers: Communication barriers that generate from within the organization are known as organizational barriers. This type of Barriers refers to the hindrances in the flow of information among the employees that might result in a commercial failure of an organization. These barriers may be of the following types:

(a) Negative Organizational climate: The main aspect of organizational climate that acts as communication barrier is the negative attitude of top management. Negative attitude of top management discourages communication initiative of the employees.

(b) Absence of communication policy: Well-designed communication policy encourages communication in the organization. In the absence of such policies, employees fail or hesitate to communicate.

(c) Excessive authority layers: Excessive authority layers acts as a severe impediment to successful communication. In the case of excessive authority, layers, information reaches to its final destination passing through several hierarchical levels. As a result, information may be distorted or lost. Excessive authority layers also causes delay in communication.

(d) Filtering: Filtering implies willful distortion of information. This problem usually arises in upward communication. In upward communication, employees tend to pass only those messages that create positive impression about them.