QS Study

Both the insurer and the insured when undertaking an insurance contract are reliant on the belief that all parties are acting in good faith, and that full disclosure is desirable in the formation of an insurance contract. Any fact which would influence the insurer in accepting or declining a risk or in fixing the premium or terms and conditions of the contract is material and must be disclosed by a proposer, or by the insurer to the insured.

Section 21 of the Act states that a person seeking coverage from an insurance policy has the duty to disclose all matters relevant to the insurance contract so the insurer can make an assessment on whether or not to take up the risk. Some of the matters that may be considered of relevance are things like: age; occupation; health; insurance history; criminal records or whether or not the person is experiencing any financial problems.

The duty to disclose all relevant matters is to ensure that an insurer’s liability is not greater than what is to be expected under normal conditions. Example: A fact which is earlier immaterial but becomes material, later on, must be disclosed if it has been expressly mentioned in the terms and conditions of the policy. Eg., Fire insurance for one’s house. Earlier, vacant plot located nearby. Later on, a petrol pump is constructed on such a plot.

Ultimately, there is no real requirement to be truthful, but a person seeking an insurance policy should always try to make sure that they volunteer all of the necessary information that is relevant to the contract. However, a person is not required to disclose any of the following:

  • Matters that diminish the risk,
  • Matters which are of common knowledge,
  • Matters that the insurer should be aware of in the course of business, or ought to have known,
  • Disclosure and compliance matters which have been waived by the insurer.
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