Communication process - QS Study
QS Study

Communication process consists of some interrelated steps or parts through which messages are sent from sender to receiver. The process of communication begins when the sender wants to transmit a fact, idea, opinion or other information to the receiver and ends with receiver’s feedback to the sender. The main components of communication process are a sender, message, channel, receiver, and feedback.

In the following, some definitions of communication process are quoted:

  1. Robert Kreitner defined, “Communication process is a chain made up of identifiable links. The chain includes sender, encoding, message, receiver, decoding, and feedback.”
  2. In the opinion of S. K. Kapur, “The communication process is the method by which the sender transfers information and understanding to the receiver.
  3. According to Boyce, Thill, and Schatzman, “The communication process consists of six phases linking sender and receiver.”
  4. C.B. Mamoria has pointed out the parts of communication process by saying, “That communication process model is making up of seven steps or parts: a. the communication, b. Encoding, c. The message and the medium or channel, d. reception by the receiver, e. decoding, f. Action, and g. feedback.”

Thus, it is clear that communication process is the set of some sequential steps involved in transferring message as well as feedback. The process requires a sender who transmits a message through a channel to the receiver. Then the receiver decodes the message and sends back some type of signal or feedback.