QS Study

A change agent is an event, organization, material thing or, more usually, a person that acts as a catalyst for change. In business terms, a change agent is a person chosen to bring about organizational change. A change agent is an individual from inside or outside the organization who helps an organization renovate itself by focusing on such matters as managerial efficiency, improvement, and progress. Corporation, often hire senior managers, or even chief executives because of their ability to effect change.

Fig: change agent in business

A change agent is principally an advisor, either from within the organization or brought in as an outsider. They often cooperate the role of a researcher, instructor, counselor, or teacher. Much of this improvement was built on apparent reliability and support. Some skills help change agents in doing their work:

  • building relationships
  • mobilizing the efforts of others
  • planning and evaluating
  • exercising power and influence
  • resolving ambiguity
  • taking responsibility.